McDonald's is reportedly centralizing some drive-up window order taking in a Colorado Springs call center. When you place your order at some McDonald's drive-up windows, the person you're talking to may be in another state (assuming you're not in Colorado). Your order is then sent to a computer screen in the restaurant you're buying from. A hidden camera snaps a digital picture of you so the minimum-wage teenager who hands over your burger can match your face with your order. Instant Prediction: Offshoring drive-up window order taking to India will be tested within the year. Snide media commentators will label them "Bangalore Burgers." You heard it here first, folks!
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